To The Bar

To The Bar Training Support

Support for the To The Bar Training app, including account setup, MFA, training sessions, offline sync, clubs, CSV imports and account deletion.

Need help with To The Bar Training? Contact support at info@to-thebar.com.

Contact Support

Accounts and email confirmation

Create your account in the app using a valid email address. If you do not receive the confirmation email, check your junk or spam folder, confirm the email address was typed correctly and try again.

Signing in and password resets

If you forget your password, use the password reset option from the sign-in screen. Follow the email link on the same device where possible, then return to the app and sign in again.

Authenticator-app MFA

If you enable authenticator-app multi-factor authentication, keep the authenticator entry until you have disabled MFA inside the app. Do not remove the authenticator entry first, because you may lock yourself out of the account.

Training sessions

You can create, move and delete training sessions from the planner. Use the session tools to log exercises, sets, reps, weights, times, distances, PBs and comments.

Offline logging and sync

The app can store workout data locally so you can keep logging while offline. When you reconnect, leave the app open briefly and allow automatic sync to complete.

Coaches and clubs

You can join a coach or club using the PIN provided by that coach or club. Only join relationships you recognise and trust, because relevant training data may be shared with that coach or club.

Gyms, equipment and exercise availability

Use gym profiles to record available equipment and exercise availability. This helps planning stay realistic for the place you train.

TrainHeroic CSV imports

TrainHeroic CSV imports can be used to bring workout history and personal bests into the app. Check imported data after the import completes and contact support if anything looks wrong.

Deleting your account

You can delete your account in the app from Account > Delete account. This permanently removes your login and associated training data. For more detail, see Delete Your To The Bar Training Account.

Troubleshooting

If something does not look right, update the app, check your internet connection, restart the app, allow sync to run again, then contact support if the issue continues.

Fitness and medical note

To The Bar Training is a fitness planning and logging tool. It is not medical advice. If you are unsure whether training is suitable for you, speak to a qualified professional.